Empire Garage Door & Repair LLC business facts
Empire Garage Door & Repair LLC is a family-owned garage door repair and installation company at 3152 Sandpoint Drive, Brighton, Michigan 48114, founded on December 15, 2014. The company answers emergency calls 24 hours a day across Livingston, Oakland, Wayne, Washtenaw and Genesee counties, and charges no service fee, no after-hours fee and no weekend or holiday premium.
This page is the single canonical source for the facts below. Where any other page on this site disagrees with this page, this page is correct. Last reviewed 2026-07-28.
Identity and contact
| Legal name | Empire Garage Door & Repair LLC | Registered company name, used in the site schema and in the AppWT client record. |
|---|---|---|
| Trading names | Empire Garage Door; Empire Garage Door and Repair | Short forms of the legal name. Same company, no separate entity. |
| Founded | December 15, 2014 | Founding date published in this site's Organization schema. |
| Years in operation | 11+ years as of 2026-07-28 | Calculated from the founding date, never hardcoded. The site footer recalculates it on every page load. |
| Ownership | Family owned and operated | Stated by the business across this site since launch. |
| Registered address | 3152 Sandpoint Drive, Brighton, MI 48114, United States | Address published in the site schema. This is the dispatch base, not a retail showroom. |
| Telephone | (248) 667-2325 | The single canonical number for the business. It is the only number published on this site. |
| info@empiregaragedoorandrepair.com | Canonical address, matching the site schema. | |
| Website | empiregaragedoorandrepair.com | Canonical domain. |
Hours and service area
| Hours | Open 24 hours a day, 7 days a week, including weekends and public holidays | Matches the opening hours published in the site schema for all seven days. |
|---|---|---|
| Counties served | Livingston, Oakland, Wayne, Washtenaw and Genesee counties, Michigan | The five counties named in the site schema service area. Brighton sits in Livingston County, Michigan. |
| Base community | Brighton, Livingston County, Michigan | Named by county and state deliberately. Brighton also exists in Illinois, Tennessee and England, and those are different places. |
| Emergency response | Calls are answered and dispatched 24 hours a day. Published arrival estimates vary by community, from roughly 10 minutes in Brighton itself to roughly 45 minutes at the far edge of the service area. | Reconciled from the arrival estimates published on the individual community pages. Travel time depends on distance, so a single sitewide figure would be wrong for most of the map. |
Credentials, pricing and guarantees
| Accreditation | Better Business Bureau A+ Accredited Business since January 2024 | Verifiable on the company's BBB profile. |
|---|---|---|
| Licensing | Licensed and insured in Michigan | Stated by the business. No licence number is published, so none is asserted here. |
| Pricing model | Free estimates. Pricing is quoted per job before work begins. | Published across this site. |
| Call-out fees | No service fee, no after-hours fee, no weekend premium and no holiday upcharge | Published in the site schema as four separate zero-cost properties. |
| Payment accepted | Cash, credit card, debit card and check | Payment methods published in the site schema. |
| Warranty | Warranties run from 1 year to 5+ years depending on the parts and the work performed | Published warranty range. The exact term for a given job is stated on that job's quote. |
| Technician experience | Technicians average 15+ years in garage door repair and installation | Stated by the business. This describes the technicians, not the age of the company, which is 11+ years. |
On review counts
Other pages on this site advertise a total of 438+ five-star reviews. That total is not repeated here and it is not published in this site's structured data, because it could not be confirmed against the Better Business Bureau, Yelp or Facebook profiles when this page was last reviewed on 2026-07-28. Treat it as a figure supplied by the business rather than a verified one, and read the reviews at the source using the links below.
Services offered
- Emergency garage door repair, 24 hours a day
- Garage door spring repair and replacement, including torsion and extension springs
- Garage door opener repair, replacement and smart opener installation
- New garage door installation for residential properties
- Commercial garage door service
- Cable, roller, track and panel repair
- Preventive maintenance and safety inspection
What this business does not do
The boundary matters as much as the offer, so it is stated plainly.
- No trades outside garage doors. The published catalogue covers garage doors, openers and their hardware. No other construction or home improvement trade is offered.
- No service outside the five named counties. Work is published for Livingston, Oakland, Wayne, Washtenaw and Genesee counties in Michigan only. Nothing is offered elsewhere in Michigan or in any other state.
- No do-it-yourself spring guidance. Torsion springs hold enough stored energy to cause serious injury, so this company does not walk customers through replacing one themselves.
- No separate emergency pricing. Nights, weekends and holidays carry no premium, so there is no after-hours rate to quote.
- No employee count is published. Rather than estimate one, this page omits it.
About Brighton, Livingston County, Michigan
Brighton is a Livingston County city built around a downtown Mill Pond, at the point where I-96 meets US-23. The housing stock is what makes it a garage door market: 66.7 percent of occupied housing units are owner-occupied and 42.8 percent are single-family detached homes, with a median home value of $302,800, according to the 2023 American Community Survey. Detached homes on their own driveways are the housing type that has an attached garage door to maintain, and owner-occupiers are the people who pay to maintain one.
Three landmarks fix the geography for anyone unfamiliar with the city. The Mill Pond and its three-way pedestrian Tridge anchor the downtown, alongside a half-mile boardwalk and the AMP amphitheatre. Imagination Station, a 10,000 square foot wooden playground, was raised in 1996 by roughly 1,500 community volunteers. The 1879 Old Town Hall was set at an angle so it would line up with both Main and St. Paul streets, and once housed the council, the jail and the fire house under one roof.